These are real reviews from real Kanata customers across every neighbourhood we serve — from emergency calls to planned re-pipes, from a $200 cartridge swap to a $20,000 mechanical room rebuild.
"Pipe burst in our finished basement on a Sunday morning. They were here in 45 minutes, had the water off, the failure diagnosed, and a quote in my hand before noon. Friendly, clean, and they walked my husband through everything they did."
Sarah K.
Bridlewood · Burst pipe emergency
"We had Poly B and our insurer was going to drop us. The full re-pipe took three days, the team worked around our kids' nap schedules, and they handled the entire insurance documentation package. Premium dropped within a month."
Daniel M.
Morgan's Grant · Poly B re-pipe
"Replaced our 14-year-old water heater with a tankless. They explained the difference, didn't push the most expensive option, and were genuinely cheaper than the two big national companies I'd quoted with. Endless hot water has been life-changing."
Aileen R.
Beaverbrook · Tankless water heater
"Slow leak under my kitchen sink for months — I thought I needed a new faucet. They diagnosed it as a $30 cartridge and a corroded supply line. Total bill was under $200 and they replaced my seized shut-offs too. Honest work."
Jordan T.
Katimavik-Hazeldean · Faucet diagnosis
"Finished my basement and needed a full bathroom plumbed in. They handled the permit, the rough-in, fixtures, and inspection. Showed up when they said they would, finished on time, finished on budget. Highly recommended."
Mike L.
Glen Cairn · Basement bathroom rough-in
"Other plumbers told me my Hansgrohe shower valve was unfixable and quoted me $3,000 to rebuild it. Kanata Plumbers had the cartridge on the truck and fixed it in 40 minutes. Saved me thousands."
Priya N.
Kanata Lakes · Hansgrohe shower service
"Submersible well pump failed on a long weekend. They came out same day, pulled the old pump from 200 feet down, installed a new one, and had us back on water by dinner. No weekend surcharge."
Chris W.
Stittsville · Well pump replacement
"We've used them for the past four years for our annual tankless maintenance. Same crew shows up, same standards, fair price. They're the only plumbers I'll call."
Erica B.
Kanata Lakes · Annual tankless service
"Old pedestal sump pump finally died. Replaced with a quiet submersible and added a battery backup. Sleep so much better knowing the basement is covered in a power outage."
Tom H.
Marchwood-Lakeside · Sump pump + backup
"New build, hard water everywhere. Installed a whole-home softener cleanly and even cleaned up better than they found things. Hot water actually feels soft now."
Janelle F.
Arcadia · Water softener install
"Original 1970s cast-iron stack started leaking. They replaced just the bad section without tearing up the whole basement. Half the price of the first quote I got."
Brendan S.
Bells Corners · Cast-iron drain replacement
"Our well water was staining everything orange. They actually tested the water before recommending anything, then installed a greensand iron filter that's been flawless for two years."
Megan O.
Carp · Iron filtration system
Call us now or request a free quote — we'll be at your door within the hour during business windows, and 24/7 for emergencies.